Brittany had a positive experience with the Nioxin System Kit 5 by Nioxin. She found the shampoo and conditioner to be enjoyable, leaving her hair feeling great. While she wasn't sure if the scalp treatment was effective, she did notice that her hair seemed to be preventing any further thinning. Overall, Brittany was pleased with the results and considered it a bonus. The Nioxin System Kit 5 by Nioxin is a reliable choice for those looking to improve the condition of their hair and potentially prevent further thinning.