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Gianella, in her video review, shares her positive experience with the Acne Clarifying Toner by Burt's Bees. She mentions using cotton pads and a q-tip to apply the toner, specifically under her eyes to remove any leftover concealer. Gianella notes that the toner effectively cleanses and smoothens her face, leaving it feeling refreshed. She appreciates the natural acne solutions offered by Burt's Bees and expresses her satisfaction with the product. Gianella invites others to share their toner usage tips but overall recommends the Acne Clarifying Toner as a great addition to one's skincare routine.