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Viviana, in her video review, expresses her love for the Fekkai conditioner, especially when paired with the shampoo. She appreciates that the conditioner is free of harmful chemicals and offers nourishment and protection against heat, sun, and pollution. Viviana notices a visible shine in her hair, without the need for filters, and mentions that her hair remains non-greasy even the next day. She describes the conditioner's consistency as lotion-like, which makes it easy to brush out after showering. Overall, Viviana is delighted with the Fekkai conditioner and plans to continue using it for a long time.