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Gianella shares her experience using the Face Toner by Jack Henry in her video review. She mentions that she loves using toner because it effectively removes any leftover makeup after washing her face. However, she does mention one drawback - the toner comes in a spray bottle, but she prefers applying it with a cotton ball or tissue paper. Despite this, she still enjoys using the toner as it effectively removes dirt and residue, leaving her face feeling clean. Gianella also praises the pleasant lavender scent of the toner. Overall, she highly recommends the Jack Henry Face Toner for its cleansing properties and refreshing fragrance.