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The reviewer, Jessica, starts off by acknowledging that her skin looks dry as she hasn't done her skincare routine. Despite this, she is excited to share her thoughts on the Keratin Obsessed Treatment Spray by Keratin Complex. Jessica mentions that she has previously reviewed this spray but emphasizes her obsession with it. She hasn't washed her hair or used any heat on it, yet her hair looks amazing. She attributes this to the spray's 30 benefits, which she believes in wholeheartedly. However, she does mention that she needs a trim. Overall, Jessica's video review highlights the effectiveness of the Keratin Obsessed Treatment Spray in keeping her hair healthy and beautiful, even without washing or using heat on it.