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Kari, in her video review, discusses the Surface Cleaner by PUBLIC GOODS. She highlights the convenience and affordability of the cleaner refills. Kari explains that the refill is concentrated, allowing users to simply add it to their old bottle and fill the rest with water. She also addresses a common concern about the refill not being completely full, assuring viewers that it is intentional and not a shipping issue. Kari emphasizes the value of this natural cleaner, which does not contain harsh chemicals. Overall, she recommends giving it a try, making it a great option for those seeking an effective and eco-friendly surface cleaner.