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Krista, a reviewer, shares her experience with Full Shampoo by Virtue in her video review. She starts by mentioning that she loves the shampoo and how it has transformed her hair. Previously, she had long hair that was negatively affected by the hard water in LA, making it greasy and staticky. To combat this, she tried a pricey hair wash system from Italy, but she finds Full Shampoo to be just as good, if not better. The shampoo has a pleasant scent, reminiscent of a sophisticated version of the herbal essences she used in middle school. One of the standout features of Full Shampoo is that it effectively cleanses the hair without stripping it, leaving it soft and manageable. Overall, Krista highly recommends Full Shampoo by Virtue for its ability to combat the effects of hard water and leave the hair feeling clean and healthy.