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The Vegan Cream Creamy Gel Cleanser by Pacifica is put to the test by Jen in her video review. She found that the formula effectively melted away her makeup, but it did irritate her eyes. Jen advises against using this cleanser to remove eye makeup if you have sensitive eyes. After using the cleanser, she noticed a small amount of makeup residue on her makeup wipe, suggesting that double cleansing may be necessary. Overall, the Vegan Cream Creamy Gel Cleanser by Pacifica is a good option for removing makeup, but it may not be suitable for those with sensitive eyes.