Alena, in her video review, highly recommends the Ocuwake Eye Cream by facetheory for those struggling with eye bags. She praises its collagen-boosting formula, suitable for all skin types. Alena has been using this eye cream daily and has noticed a significant difference. Not only does it reduce eye bags, but it also helps her makeup look smoother. However, she does not elaborate on any potential drawbacks. Overall, the Face Theory Eye Cream seems to be a promising solution for combating eye bags and achieving a flawless look.