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The Mad Lash Mascara by theBalm Cosmetics is praised for its cute and vintage packaging. However, the reviewer mentions that they had to work at it to achieve the desired results. They express a dislike for the wand style, but acknowledge that the mascara holds a lot of product. The formula is described as thin, which can lead to some clumping. The reviewer suggests using a dry spoolie to separate the lashes. Despite these challenges, the reviewer believes that with patience and careful application, one can achieve great results with this mascara. Overall, the Mad Lash Mascara offers potential benefits in terms of product volume, but may require extra effort to avoid clumping.