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The Refill - Eye Shadow Crayon in Kona coffee shimmer color by Trestique is a versatile and convenient product, according to Mandy's video review. She mentions that the refill is easily interchangeable with different eyeshadow cases, making it travel-friendly. The shade Kona Shimmer is described as a luminous bronze, but Mandy found it to be darker than expected and not as blendable as lighter shimmers. However, she notes that the case clearly indicates the shade and name of the eyeshadow, which may be different if using a different refill. Overall, the product offers convenience and the ability to customize eyeshadow shades, but the darker shade and blending issues may be a drawback for some users.