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The Sheer Pigment Lip Gloss in the Serrano color by Jouer is highly praised by Gianella in her video review. She describes the lip gloss as a natural red shade that is not too bright, making it a versatile option. Gianella also mentions that the lip gloss has a delicious scent, which adds to its appeal. She appreciates its compact size, noting that it easily fits in a purse without being noticeable. Overall, Gianella is impressed with the product, highlighting its cute packaging, natural color, and pleasant scent as its key benefits. No potential drawbacks are mentioned in the review.